Brad Wardell's Blog


WinCustomize 2K5 Update

Published on Friday, November 19, 2004 By Brad Wardell In WinCustomize News

We're in the process of doing another update today. The home page is different.  We haven't changed the color scheme or other image styles yet because that'll take quite a bit more time.  We do plan to make the whites a little bit less white and the tangerine of the home page is likely going to change to something else.  But we're getting there.

Let us know what you think of the new home page layout.

The Stardock Way

Published on Thursday, November 18, 2004 By Brad Wardell In Business

In business I've learned something that those who aren't in business may find counter-intuitive: Nice guys finish first.  If you go into a room full of successful entrepreneurs, one of the things you'll probably be struck by is how honest, honorable, and fair minded they are. 

With that in mind, here is a guide I wrote long ago as a state of principles for our company called "The Stardock Way".

The Stardock Way

Before I list the 10 principles, it may be tempting to consider these points as naive. People who know me in person, that is, people who really know me I suspect would describe me as being quite friendly. But make no mistake, I can be as ruthless and competitive as anyone. But in the long run, such techniques usually create resistance to your goals.

I've had employees (former ones anyway) and business partners make the mistake that because I don't necessarily confront them on their duplicity that I am unaware of it. It's all about picking your battles while trying to lead an honorable life (both professionally and personally).

 And now The Ten Principles:

#1 Nice guys finish first.

#2 Customers are part of our team.

#3 The customer isn’t always right.

#4 Win hearts through kindness, not ruthlessness

#5 Success has many fathers, brothers, sisters, and friends

#6 Business partners should be friends too

#7 Be loyal and you shall receive loyalty.

#8 Never exploit friends.

#9 Integrity trumps short term gain

#10 Learn from your competitors.

## Nice Guys Finish First ##

Some say that nice guys finish last. That’s not true, at least not in business. The fact is that people who constructively contribute to society are usually nice good people. And nice good people want to be around other nice/good people. The end of “it’s a wonderful life” is actually more realistic in the business world than most people may believe.

## Customers are part of our team ##

This isn’t a catch phrase. Customers shouldn’t just be the people who give us money for our products. They should be intimately part of our team. We should strive to blur the distinction so that US means our company and customers. The best way to serve your customers is to give them what they want and the most efficient way of doing that is giving them as much power as possible to deliver for themselves what they want.

## The Customer isn’t always right ##

Not all customers want to be part of our team. Some people are just bad. It’s a small percentage but never feel that a person who pays $20 for a piece of software has the license to deliver personal abuse. Life is short and we don’t want bad people as customers. Note that none of our principles involves fake terms like “professionalism”. Just as good people stick together, so do bad people. There is nothing wrong with condemning bad behavior – even in public as long as you are certain you are right and that there are no other options (and no other principles are violated).

## Win hearts through kindness, not ruthlessness ##

Try to crush someone with force and you will create a long term enemy who is striving to bring you down.  When encountering opposition, the best first choice is to try to persuade them to your side through kindness, good deeds, and reason. Only if that fails should other methods be considered. Today’s competitor or opponent can be tomorrow’s ally and friend. If they are good people, odds are that they will eventually be won over if you hold true to your good values.

## Success has many fathers, brothers, sisters, friends ##

To succeed one man has to work really hard. To succeed in a big way it is better to create an environment in which many people have a vested interest in your success. Always strive to ensure that as many people as possible benefit from your success and they will do the same for you in their path to success.

## Business Partners should be friends ##

Being friends first can be tricky but not being friends with your business partners can be problematic in the long term. If you don’t like or trust the people you work with, you are creating unnecessary pain and stress on yourself. Friendship brings trust and trust allows for far greater flexibility and efficiency in creating things. It eliminates the need for legal agreements for every little detail. Friendship is a two way street. That means you must be honest. In bookkeeping this means that if you’re not sure of something, try to err in favor of your friends at your own expense. In the long term, it’ll work out.

## Be loyal and you shall receive it in return ##

Sometimes you can get a slightly better deal from a new source than from those you have worked with. But loyalty has an intangible value as well. People will work harder and do more for less in a crunch out of loyalty. Don’t assume when you’re high on the hog that it’ll always be that way and when the chips are down, loyalty from partners may be the only currency you have left.  But loyalty has to be earned and you earn that by being loyal yourself to partners and friends. This means establish long term relations with companies, partners, and individuals and stand by them through thick and thin as long as you feel they would do the same for you if roles were reversed. It also holds true of employees. If you are loyal to them, then they will be loyal back and it will lower turn over and those who do decide to leave will have fond feelings for the company and may still work with us in other ways later on. 

## Never Exploit Friends ##

Because of our principles, we have a lot of people who are our friends. Companies don’t normally have individuals who see the company as their friend but we do. They should be treated as friends and never exploited. It can be tempting to do so but here’s the rule of thumb I use:

There is a difference between saying to all your friends as a group: “My wife and I are moving and if anyone wants to help us move, feel free to drop by, we’ll have pizzas and coke. Thanks!”

And: “Hi John, my wife and I are moving to a new house and we were wondering if you would help us move our furniture?”

The latter is exploiting friendship, the former is the route we should try to take. Let your friends decide what is too much for them to do on their own without any pressure.

## Integrity trumps short term gain ##

Telling the truth can sometimes be difficult. And doing the right thing can sometimes be costly in the near term.  But in the long run, integrity is priceless. People sense when people lack integrity and actively resist their endeavors. Your success will be much smoother when others are rooting for you and one sure fire way to eliminate a lot of support for you is to demonstrate a lack of integrity. 

## Learn from your competitors ##

Never assume your competitors or opponents are dumb. Take the view that you have something to learn from them. At worst, you will be able to have a superset of what they know how to do. I’ve learned a lot from looking at what other people do and doing it one better.  There is a lot to learn from other people in general.

That’s just some of the biggest principles we try to hold onto. These are the principles that are the foundation of Stardock. Those who strongly disagree with them are probably not cut out for the company.

We are the good guys. We're not here to crush or "defeat" anyone.  We're here to succeed. We're a for profit-corporation but one that recognizes that not all paths to success are created equally.  We won’t be able to win everyone over. We live in a cynical world. But good people who watch our deeds will recognize that we’re genuine. And that is important for two reasons – 1) Life is short and it’s much more pleasant to associate with good, kind, caring, productive people and 2) It’s the good, kind, caring, productive people who matter when it comes to creating a successful business.

We deal honestly with the people we work with and expect the same in return.  Those who confuse integrity, honor, and kindness with weakness, naiveté, and foolishness rarely get very far and they certainly won't get far at Stardock.

A letter from a marine in Iraq

Published on Thursday, November 18, 2004 By Brad Wardell In Current Events

For those who want a clearer story about what's going on in Iraq with regards to the marine who shot the wounded insurgent in a mosque, read the letter below. It's a definite must-read that gives a much clearer picture of what happened.

My New Half Life 2 computer

Published on Thursday, November 18, 2004 By Brad Wardell In PC Gaming

I used to build my own machines. I took great pride of getting the last clock cycle of power out of them. To get one more frame per second out of them.  Then I got married, had kids, and now just am happy to be able to play games at all let alone overlocking my video card or purchasing a premium motherboard.

So when Half-Life 2 came out, I decided to get a new computer. One that was pretty well set up for gaming. I haven't played HL2 yet because I want to experience it in its maximum visual glory. So what did I do? I bought a Dell.

Here are the specs:

Dimension XPS
Pentium® 4 Processor 560 with HT Technology (3.60GHz, 800 FSB), Microsoft® Windows® XP Home Edition
Qty: 1
Unit Price: $3,555.00
Dimension XPS Pentium® 4 Processor 560 with HT Technology (3.60GHz, 800 FSB)
M368H
[221-5484]
Memory SAVE $100! 2GB Dual Channel DDR2 SDRAM at 533MHz (2x1GB)
2GB5P
[463-2996]
Keyboard Dell Enhanced Multimedia Keyboard
EMK
[310-1696]
Monitors FREE UPGRADE! 17 in E173FP Flat Panel Display
E173FPP
[463-3987]
Video Card 256MB PCI Express™ x16 (DVI/VGA/TV-out) ATI Radeon™ X800 XT
X800XT
[320-3916]
Hard Drive 400GB Serial ATA Hard Drive (7200RPM)
400S
[341-0989]
Floppy Drive and Additional Storage Devices 3.5 in Floppy Drive
FD
[340-1927]
Operating System Microsoft® Windows® XP Home Edition
WHXP
[313-7222]
[462-4610]
[412-0688]
[463-2282]
[420-4834]
[420-4927]
Mouse Dell Optical USB Mouse
OM
[310-4037]
Network Interface Integrated Gigabit Ethernet
IN
[430-0742]
Modem No Modem Requested
N
[313-3607]
Document Management Adobe® Acrobat® Reader 6.0
AAREAD
[412-0705]
CD or DVD Drive Dual Drives: 48x CD-RW Drive + 16x DVD+/-RW w/dbl layer write capability
CDR6DVR
[313-2998]
[420-4919]
Sound Card Sound Blaster Audigy™2 ZS (D) Card w/Dolby 5.1, and IEEE 1394
SBA2X
[313-3114]
Speakers No Speaker Option
N
[313-4514]
Productivity Software Microsoft Office Basic - Includes Outlook, Word, Excel
BASICC
[412-0449]
Security Software No Security Subscription
NS2
[412-0732]
Digital Music Dell Jukebox - easy-to-use music player and CD burning software
MMBASE
[412-0691]
Digital Photography No Digital Imaging Software Requested
NODPS
[461-3064]
Limited Warranty, Services and Support Options 1Yr Ltd Warranty, 1Yr At-Home Service, and 1Yr Technical Support
S111OS
[950-1260]
[950-3337]
[950-9797]
[412-0360]
[960-2800]
XPS Specialized Support Dimension XPS, Specialized Support
XPSSUPP
[960-2697]
Internet Access Services No ISP requested
NISPFSS
[461-3063]
[412-0625]
Enhanced Software for CD or DVD Burner Combo: RecordNow! and MyDVD Deluxe
RNDVDLX
[430-0947]
Video Editing IEEE 1394 Adapter
1394
[320-0169]
Dell Media Experience No Dell Media Experience™ Selected
NODMX
[462-5372]
Wireless Networking Solution TrueMobile™ 1300 WLAN (802.11b/g) USB 2.0 DT Adapter
TM1300
[430-0575]

Now, some of this stuff I'll end up putting onto other machines.  The monitor won't do of course. But I can bring it to work.  And yea, maybe I should have gotten 4 gigs of RAM but I decided that I didn't need it and could always add it later if I really had to have it.  But this should be adequate to play HL2.

What Skins, Themes, Stuff you want?

Published on Thursday, November 18, 2004 By Brad Wardell In WinCustomize News

According to the poll, the #1 way for people to want to visit WinCustomize.com even more (other than more time) is if the site had more skins and themes.

What we'd like to know is, what kind of stuff would you like? Is it more skins and themes of a particular type that we already have here or are there skins and themes you wish we had here that you have to go to other sites to obtain?

Let us know! Thanks!

The New Civilizations..

Published on Wednesday, November 17, 2004 By Brad Wardell In GalCiv II News

There will be two new civilizations in Galactic Civilizations II (on top of the 8 from Galactic Civilizations: Altarian Prophecy).

The first one is called the Iconians.  The Iconians are the ones who actually created the Yor.  The Yor being a race of sentient machines.  The Iconians were once the servants of the dark Precursor race known as the Dreadlords. When the Dreadlords were gone, they considered themselves as the rightful heirs to the galaxy.  To that end, they built a race of machines to act as their slaves.  The Iconians possessed a great deal of Precursor technology but didn't fully understand it. This worked against them as they ultimately paid the price when the Yor turned against them and nearly wiped them out.  The Iconians fled to a distant corner of the galaxy where they slowly rebuilt.  Ironically, they independently had hyperdrive technology already but simply did not have the ability to exploit it until now.

The other race is the mysterious Thalan. They are an insect-like civilization with a centralized hive mind.  They are completely alien to us in how they work. Not much is known about them yet but we will fill you in as we learn about them.

In Galactic Civilizations I the races compete for their turf in the galaxy. In Altarian Prophecy the humans and Altarians learn much about each other and become allies. However, the real powers of the galaxy were the Drengin Empire and the Arceans. Humanity was left relatively free to expand into the galaxy because the Drengin were kept at bay by the Arceans.  But something has now happened. Something has given the Drengin an advantage and they are slowly wearing down the Arceans and the humans must now race to get friends and allies before the Drengin consolidate.  The problem being, there is something else out there lurking far worse. And don't count on the Drengin "teaming up" with the humans to battle it.  The Drengin Empire is evil. They're not misunderstood. They're evil. And through the course of the campaign it will become quite clear just how evil they are.

This is the part where we remind people that they will stil be able to play in sand box mode just like GalCiv 1. The campaign is there for those who are interested in playing out the story.  The story will be multi-dimensional (i.e. non-linear).

Galactic Civilizations II: Main Screen look and feel

Published on Wednesday, November 17, 2004 By Brad Wardell In Galactic Civilizations II

Here is a preview of what the main GalCiv UI will look like.

Click to enlarge.

A couple of points:

  • The Angle and zoom level will be adjustable. If you zoom out enogh, the map morphs into a tactical view of the galaxy (it's very cool and subtle).
  • You can look at the map top down or nearly at the same level.
  • As you can see, influence is no longer based on sectors. Sectors are purely for geographic use now.
  • What you can't see in this shot is that the night time side of planets has citiy lights (everything rotates, this isn't a static thing). The more crowded the planet, the more city lights there are.
  • You'll be able to play at any resolution from 1024x768 on up. So if you want to play on your 1440x1024 laptop, no problem, it'll play at that resolution and it won't look scaled. It has dyanmic interfaces throughout (In our opinion, the resolution independence tech here is superior to any strategy game ever. Most either scale all the graphics or simply just make the viewing screen bigger and everything else stays tiny. we have total control of how the UI changes at any resolution).

Marines taking out the trash in Fallujah

Published on Wednesday, November 17, 2004 By Brad Wardell In Current Events

Here's an article that pretty much sums up my views.

I'm sure people who already think the US is "the devil" are going to latch on to killing of a wounded terrorist.

I'm sorry but it's not like the terrorists are taking prisoners here. Our marines, in a combat zone, have to protect themselves and their comrades first. Second guessing our guys in a hot zone is ridiculous.